Customer Success

At the heart of Buto is a relationship that empowers you to be intelligent with video.  We have designed the Buto platform to be really easy to use (and our customers agree) and created some valuable features that empower our customers to get the most out of the videos they create.

We are passionate about intelligent video and helping our customers be successful, that’s why we offer a number of benefits:

Buto Community

We have created a Buto community to encourage feedback to continually improve the platform and for customers to collaborate on their video marketing.  Our user events run both face to face and online and offer customers the opportunity to regularly keep in touch with each other and us.

“I find the user group an invaluable session, not only is it an opportunity to hear about new features but it allows me to meet my peers and understand how they are using the platform”

TwentyFour Asset Management

Buto Training

Whilst we have created a tool which is easy to use, we also understand to get the most out of a system you need to understand how it works, including all its features and functionality.  We also understand that you can have internal changes meaning different people become involved with your video marketing; that’s why we include 2 free training sessions every year as part of your Buto package. 

Buto Support  

“We have a great relationship with Buto which we see as more of a partnership than a standard service you might get with other providers.”

M&G Asset Management

We offer a 1 hour response rate to tickets via our email support desk.  Customers also get access to our senior technical team. All customers get regular account calls and reviews to ensure we are in close contact and you are getting the most out of the Buto platform. 

Our team works closely with Buto users to ensure that the platform delivers exactly what you require, and our development roadmap is informed by valuable feedback from the Buto community.

Would you like to find out more about Buto? Click below to get a demo.

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Buto London

Level 6

125 Old Broad Street

London

EC2N 1AR

Buto Birmingham

Studio 11

50-54 St Paul's Square

Jewellery Quarter

B3 1QS